Service247 will reduce your claim costs and enhance the services you provide your policyholders.

We guarantee it!

Service247 has developed an innovative approach to homeowner’s property losses focused on reducing claim costs while providing policyholders the highest level of service and convenience.

Our OneCall® Concierge Claims and Direct Repair Program for homeowner’s property losses provides policyholders with 15-minute response time and on-site triage by licensed field adjusters within 4 hours - twenty-four hours a day, seven days a week, and 365 days a year.

We offer your policyholders mitigation, restoration, and repair necessary to restore their property to its pre-loss condition in accordance with your policy and warranty all services.

Carriers receive a comprehensive report including a detailed description of the loss, complete estimate, and photographs within 3 business days of inspection.

Enhanced service options for your policyholders combined with measurably reduced claim costs, dramatically reduced cycle-times, and reduced friction results in better outcomes – guaranteed. Service247 is a member of the U.S. Home Team.

Service247 is not an independent adjusting firm, but we provide independent adjusting services.

Service247 is not a water mitigation company, but we provide emergency mitigation services.

Service247 is not a restoration company, but we provide complete restoration services.

Service247 is not a contractor network, but we actively manage our sub-contractors.

Service247 is a Concierge Claims and Direct Repair Services company that integrates these functions through an evolutionary approach to handling homeowner’s property losses based on over 20 years of industry experience.

Service247 aligns the interests of all of the parties involved in the claim process to create a better outcome for all.

Our innovative solutions provide your policyholders with service, speed, savings, and convenience Beyond the Promise™ of the policy.

Unlike traditional approaches provided by independent adjusting firms, contractor networks, or preferred vendor programs, our OneCall® Concierge Claims and Direct Repair Service is actively managed by our licensed independent adjusters serving as project managers from initial claim-to-completion and beyond. Benefits include:

• Immediate access to a Service247 licensed claims professional or a guaranteed callback within 15 minutes 24 hours a day, 7 days a week, 365 days a year.
• An on-site inspection by a Service247 licensed independent adjuster within 4 hours of initial notice of loss, or at your policyholder’s convenience.*
• At your policyholder’s option, Service247 will actively manage the emergency mitigation, restoration, and repair process from start-to-finish, providing the policyholder and claims examiner with a single point of contact throughout the process.
• Service247 warrantees all work for one full year.
• Policyholder’s electing Service247 OneCall® services receive a 20% discount to their deductible from Service247.

  
  *Note: If your firm uses staff adjusters, this is an optional on-site courtesy inspection designed to provide your insured’s with any needed assistance.

Carriers receive a contractually guaranteed reduction in indemnity and loss adjusting expenses.

Policyholders benefit from reduced out-of-pocket expenses for covered losses; a streamlined claim and repair process; turnkey service; and quality workmanship from insured, licensed (where applicable), and certified professionals who are actively managed by our licensed independent adjusters throughout the restoration and repair process.

We work with each carrier to understand your philosophy, vision, and unique set of needs to customize programs that leverage and extend your brand promise.

We have solutions for carriers that use independent adjusting firms, those that don’t, and those that do both.