Service247 provides Concierge Claims and Direct Repair Services for homeowner's property losses.
Our innovative programs enable property & casualty insurance carriers and agents to deliver policyholders value Beyond The PromiseTM of the policy.
By aligning the interests of the parties involved in the claim process, Service247 has driven unparalleled efficiencies into the claims, restoration and repair processes achieving high levels of customer satisfaction while reducing indemnity and loss adjustment expenses.
What do we mean by value Beyond The PromiseTM?
An insurance policy is a promise. In the case of a homeowner's policy it is a promise to indemnify the policyholder against losses resulting from covered perils.
Service247 enables carriers and agent to deliver value Beyond The PromiseTM of the policy by providing the resources beyond the financial means to restore a policyholder's property to its pre-loss condition.
- By providing the policyholder a 15-minute call back from Service247 24 hours a day, 7 days a week, 365 days a year; Service247 assures the homeowner a timely response from a knowledgeable and licensed insurance professional. A timely callback from an understanding voice can make all the difference at the outset of the claim process.
- By providing the policyholder a Service247 licensed independent adjuster and project manager on-site to initiate the claim, restoration and repair process within 4 hours of the initial call; Service247 provides reduced indemnity and loss adjusting expenses to the carrier and savings to the insured by mitigating any further damage and minimizing any additional damage caused by standard emergency restoration responders. In addition, a timely in-person response from a licensed and knowledgeable insurance professional minimizes the risk of any potential misunderstandings as they relate to coverage.
- By actively managing the restoration and repair process from claim-to-completion and providing the policyholder with a single point of contact; Service247 provides the highest level of convenience and service to the homeowner and to the agent, directly benefiting the underlying carrier.
- By providing a one year warranty on all of the work managed by Service247, homeowners do not need to worry about chasing general contractors to complete or repair work after they leave a job, or deal with the finger pointing between trades absolving themselves of responsibility for any problems. Service247 remains OneCall® away for all issues related to the claim long after the file has been closed.
- By providing the policyholder savings in the form of a 20% reduction to their deductible, Service247 provides homeowners with significant savings and limited financial exposure in the event of damage to their property resulting from a covered peril.
- By ensuring that the Insured will not have to wait on a check to begin repairs, or have to wait to complete the repairs before they are able to cash that check, Service247 provides homeowners with the ability to restore their property faster, minimizing the frustration and inconvenience of a loss.
Service247 provides policyholders, their agents, and carriers with measurable value Beyond The PromiseTM of the policy.