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The OneCall® Difference!

Every Policyholder and every claim is different, and Service247 understands that.

OneCall® is not intended to replace your existing approaches to claims, but to supplement your offerings.

The chart below summarizes how OneCall® can provide Policyholders with another option that provides unparalleled speed, service, and savings alongside existing approaches to claims.

Best in Class Claims Services Contractor Networks OneCall® Concierge Claim Service Comments
Immediate response or guaranteed 15-minute call back 24/7/365 Calls not answered immediately, will be returned within 15 minutes
Guaranteed on-site within 4 hours Service247 licensed and trained Project Managers
Managed emergency mitigation if necessary Homeowner does not need to locate, coordinate and manage
Immediate explanation of benefits Provided by Service247 Licensed Insurance Professional
Service Providers contacted, scheduled and managed for Policyholder Policyholder doesn't need to contact, schedule, and manage Service Providers
Single point of contact from claim to completion Project Managers available via cell phone, e-mail, and web site
On-site project management from claim to completion Project Managers actively manage the process
Out-of-pocket expenses limited to deductible Indemnity paid directly to Service Providers
20% discount to Policyholder deductible Service247 pays 20% of the Policyholder's retention
Single point of contact for any warranty issues Service247 provides a 1 year warranty on all work
Project Managers are Service247 employees and are Licensed Insurance Professionals